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Frequently Asked Questions

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How to Avoid Issues with an Auto Transport Broker?

To avoid issues with the auto transport broker, thoroughly research their reputation online by checking their website, social media, and customer reviews on platforms like Google, Yelp, and BBB. Look for positive reviews and avoid brokers with a history of complaints or negative feedback. Ensure the broker is registered with the Federal Motor Carrier Safety Administration (FMCSA). You can verify their registration on the FMCSA website. Avoid brokers who pressurise you into making quick decisions and demand upfront payments. Remember that a legitimate broker will never resort to such tactics. Verify insurance coverage and confirm that the broker provides you with adequate coverage to protect your vehicle during transportation. Document everything, such as quotes, contracts, and any agreements, as this information may be valuable if you need to file a complaint. Finally, If you have a problem with the broker, document the issue and file a complaint with the appropriate authorities, such as the FMCSA or your state's transportation agency. You can also file a complaint with the BBB. 

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